2.2.6+Tutorials,+Training+and+wizards


 * 2.2.6** **Tutorials, training and wizards (assistants)**

**//Social and ethical issues//**

Students must study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards. These may include:
 *  the balance in responsibility between an individual and an organization for training


 *  the need for IT companies to consider global and cultural diversity when preparing training and tutorial software


 *  the requirement of organizations to provide training when implementing change.

**//Knowledge of technology//**

In order to study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards, the student must have an understanding of related technological concepts. These may include:
 *  key terms—tutorial software, training software, wizards and assistants, help menu and help features, “Read Me” files


 *  using wizards, assistants and online assistants in the design and creation of a product, for example, desktop-published documents, slideshows, web sites.